Help Desk AI Assistant
Online — Ready to help
👋 Hi! I'm your AI support assistant. How can I help you today?
I can help you create a support ticket, track an existing one, or answer questions.
Our platform combines intelligent automation with human-centered design to resolve issues faster and keep customers happier.
AI-powered ticket routing, priority scoring, SLA tracking, and bulk actions. Every ticket finds the right agent at the right time — automatically.
Conversational AI that resolves common queries instantly, drafts agent replies, and suggests knowledge base articles — 24/7 without human intervention.
A searchable, categorized knowledge hub that empowers customers to help themselves — reducing ticket volume by up to 40%.
Real-time customer chat with agent-to-agent collaboration, internal notes, private team channels, and file sharing.
Actionable dashboards showing ticket volume trends, agent performance, CSAT scores, SLA compliance, and resolution times — export to CSV.
SOC 2 Type II, GDPR, HIPAA-ready architecture with SSO, role-based access control, audit logs, and data residency options.
All plans include a 14-day free trial. No credit card required.
Sign up in 60 seconds. No credit card required for the free trial.
Set up departments, agents, SLAs, and customize ticket categories.
Add agents with role-based access. Import existing tickets via CSV.
Start receiving tickets immediately. Monitor performance from day one.
Join 50,000+ businesses already using Help Desk. Set up takes less than 5 minutes.